Privacy Policy

This privacy notice explains how Momently, Inc. collects and uses personal information from: (i) website visitors; (ii) registered service users; and (iii) visitors to customer websites where Momently services are implemented.

By visiting momently.com and related services, you agree to the practices outlined here. This privacy notice does not apply to third-party companies or websites. If you have questions, contact legal@momently.com.

What Personal Information Do We Collect? How We Use Personal Information

Momently Site Visitors including Customers Who Visit the Site

For site visitors, the company collects site use data, such as IP address and browser type, and uses analytics services for understanding visitor engagement. User IDs and passwords are collected to enable login access. Visitors may provide personal information when downloading materials or opting into marketing emails, with unsubscribe options available.

Customers Who Use the Momently Product

For customers, the company collects names, email addresses, and billing information to identify customers and provide services. Phone numbers are collected optionally for account recovery and service provision. IP addresses, browser type, and session information are tracked for systems administration and user trend analysis. Customer credentials are collected for service access. Marketing email opt-in is available at registration, with opt-out options provided.

Customer Visitors Who Visit Publisher's Websites

For visitors to customer websites, the company collects browser type, session information, and general geographic data via IP addresses (not stored). The company does not collect personal information from customer visitors if customers properly configure the Momently code per instructions to avoid capturing URLs with personal data.

Traffic Data is used to provide Customers with real-time analytics. The company may aggregate and anonymize traffic data for benchmarking, but will not disclose it in ways revealing customer or website identity without consent.

First-party cookies containing randomly-generated user IDs are set to determine unique visitors and loyalty. Customers must make appropriate privacy disclosures and obtain visitor consent to cookies as required by law. Momently is not liable for non-compliant customer implementation.

Legal Basis for Use of Your Personal Information

Momently Site Visitors

The company uses personal information as necessary to perform obligations under the Terms of Use or for legitimate interests including: running and developing the business, operating the site, analyzing usage, identifying visitors, administering services, making product decisions, notifying visitors of updates, systems administration, and tracking trends.

Customers

Use of personal information is necessary to perform contractual obligations or for legitimate interests including: business development, site operation, customer identification, service provision, change notifications, account recovery contact, login assistance, systems administration, trend tracking, service enablement, and marketing communications.

Customer Website Visitors

As data processors, the company is not required to specify legal basis. Customer visitors should review the privacy policies of the websites they visit. The company undertakes balancing tests for legitimate interests, and individuals may request information about this by contacting legal@momently.com.

Purchase Information

For service subscriptions, the company requests names, emails, credit card information, and transaction details. We do not collect or store your full credit card information beyond the last four digits. Payment processor Stripe handles full card information storage.

When and Why We Share Personal Information

The company will not sell, lease, or exchange personal information to third parties without express consent unless required by law.

Traffic Data: Aggregated and anonymized traffic data may be shared for benchmarking, but will not reveal customer or website identity without consent.

Agents, vendors and service providers: The company employs third parties for tasks like billing, technical assistance, and customer service. Agents subscribe to equivalent privacy protections and must contractually agree to provide adequate safeguards.

Sale or Transfer of Business: Information about customers and aggregated data are typically transferred in business transactions. If Momently is acquired, user information may be transferred to the acquirer while remaining subject to this Privacy Notice.

Public authorities and compliance with law: The company may disclose personal information in response to lawful requests by public authorities, national security or law enforcement requirements, to prevent illegal activity, or comply with legal obligations.

Enforce Our Terms of Use and agreements: Personal information may be disclosed to enforce the Terms of Service, respond to claims, or protect rights of Momently, staff, customers, or third parties.

Protect rights and property: Information may be shared to protect rights, property, or safety of Momently, staff, customers, or others, including exchanging information for fraud protection.

How Long We Store Your Personal Information

The company keeps personal information only as long as necessary for processing purposes or as required by law to establish, exercise, or defend legal rights. We will take reasonable steps to return or irretrievably delete all personal data processed on behalf of Our Customers when it is no longer required within 90 days of contract termination.

Choice

Your authorization required: The company will not use or share personal information outside this notice without explicit consent. For disclosures not described, affirmative (opt-in) choices will be provided. Written opt-out requests may be submitted to legal@momently.com.

Email Opt-Out: Customers may opt out of marketing emails using unsubscribe links provided.

Individuals have certain rights regarding personal information. Contact legal@momently.com for information or to exercise rights. The company does not retain customer visitor IP addresses, browser information, or header information beyond temporary periods needed for service provision.

Access and Your Rights

You have the following rights (customer visitors must contact the website operator):

Right of access: Request copies of personal information held, confirmation of use, usage details and reasons, and transfer safeguard information.

Right to update your information: Request updates to outdated or incorrect personal information.

Right to delete your information: Request deletion of personal information in specific circumstances. Contact legal@momently.com for details.

Right to restrict use of your information: Request restrictions on processing in specific circumstances. Contact legal@momently.com for details.

Right to stop marketing: Request cessation of direct marketing use. This right does not apply to customer visitor information.

Right to data portability: Request that personal information be provided to third-party service providers. This right applies only where use is based on consent or contract performance, and where processing involves automated means.

Right to object: Request consideration of valid objections to processing based on legitimate interests.

The company will respond within reasonable periods (typically one month unless entitled to longer under applicable law). Certain information may be exempt if needed for legal compliance or to establish, exercise, or defend legal claims. The company may request identifying information before responding. Customer visitors may be required to contact the website operator.

Cookies

Cookies are small pieces of information stored on your hard drive.

Our site: The company uses cookies with third-party analytics services to analyze Site usage.

Customers: Cookies enable customer login without repeatedly entering credentials.

Customers' websites: Cookies help understand how customer visitors interact with those sites and allow service improvement. Disabling Momently cookies prevents accurate "new vs. returning user" reporting.

Disabling cookies: Most browsers allow turning off cookies or deciding on acceptance case-by-case. Disabling cookies prevents use of data tracking service capabilities.

For European Customers Where the EU ePrivacy Directive Applies: The company uses two cookies. The mnt_1 cookie registers whether a customer visitor has visited before (for calculating "new vs returning" users), valid for 2 years. The mnt_2 cookie determines new sessions/visits, created when Momently code executes without existing mnt_2 cookies, updated when data is sent.

Links to Third Party Websites

The company is not responsible for third-party website privacy practices. Different rules may apply to personal information disclosed directly to third parties. Users are encouraged to investigate before disclosure.

Third Party Advertisers

The company may deploy advertising through third-party servers. Information about Momently Visitors and Customers' use of Our Service, such as the number of times a visitor has viewed an ad (but no personal information of the user) is used to serve ads.

Voluntary Public Disclosure of Personal Information

Information voluntarily disclosed online becomes public and can be collected and used by others and indexed in search engines. The company has no control over or responsibility for such information use or dissemination. Public posting may result in unsolicited messages from others.

How We Keep Personal Information Secure

The company has implemented an information security program that contains administrative, technical and physical safeguards to protect personal information against unauthorized destruction, loss, alteration, access, disclosure, or use. No electronic transmission is entirely secure, so absolute security cannot be guaranteed.

Users can further protect themselves by safeguarding account credentials and not sharing usernames and passwords. Sign out after visits and close browsers. The company never requests account credentials via email.

Location and Storage of Personal Information

All personal information is processed in United States facilities. Information is either collected domestically, obtained through U.S.-hosted websites, or transferred to the U.S. from foreign sites. Regardless of origin, information receives equivalent privacy protection as described.

Privacy Protection for Children

In compliance with COPPA and European data privacy laws, the company does not knowingly provide service access to persons under eighteen. If child users are discovered, their information will be removed and future access restricted. Contact legal@momently.com if child information collection is suspected.

Account Sign-In and Google Accounts

If you register or sign in with Google, Momently receives basic information from your Google account, such as your name, email address, and Google account identifier. Momently uses this information to create and authenticate your account, to identify you when you sign in, and to communicate with you about your account and the service. If you have opted in, your email address may also be used to send marketing communications, from which you may unsubscribe at any time.

Google User Data

In addition to Google sign-in, customers may choose to connect Google services to their Momently workspace — for example Google Analytics, Google Ads, Google Ad Manager, YouTube, Google Search Console, or Google Sheets. When you connect a Google service, Momently accesses, with your permission, reporting and performance data from the connected account — such as site and audience analytics, advertising campaign performance, channel and video statistics, search performance data, or the contents of spreadsheets you select.

How we use and share it: Momently uses data from connected Google services to provide and improve the user-facing features of the service — populating the analytics dashboards and reports that you or your workspace configure. Google sign-in information is used as described in "Account Sign-In and Google Accounts" above. Google user data may be visible to other members of your workspace and to anyone who can view dashboards or reports you share, including through public share links.

How we store and protect it: Google user data is stored and protected in accordance with the safeguards described in the "How We Keep Personal Information Secure" section of this notice.

Retention and deletion: Momently retains Google user data until you delete your account or request deletion, as described below. If you disconnect a Google service, Momently stops accessing and syncing data from it. When you delete your account, or on request to legal@momently.com, associated Google user data is deleted within 90 days, except where retention is required by law or to establish, exercise, or defend legal claims.

Limited Use of Google User Data

Momently's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy (developers.google.com/terms/api-services-user-data-policy), including the Limited Use requirements.

In particular, Momently does not:

• use data obtained from connected Google services, or data derived from it, for purposes other than providing and improving the user-facing features described above;
• sell Google user data, or transfer it to third parties such as advertising platforms, data brokers, or information resellers; or
• use Google user data to serve advertisements or to train generalized artificial-intelligence or machine-learning models.

If any other section of this notice, including the "Third Party Advertisers" and "Sale or Transfer of Business" sections, conflicts with this section or the "Google User Data" section above, this section and the "Google User Data" section control with respect to Google user data.

Modification and Notification of Changes to This Privacy Notice

The company may update this notice periodically without prior notice to clarify practices or reflect new features. Material changes will be posted prominently before becoming effective. Users are encouraged to review periodically for latest practices. Update dates appear at the bottom of the notice.