Campaign Monitor
Metrics

Learn more about Campaign Monitor metrics that matter the most to you and your clients.

Totals

Recipients

A count of how many subscribers that the email was sent to

Delivered

A count of how many subscribers who received the email. (Did not bounce)

Unique Opened

A count of how many subscribers who opened the email

Clicks

A count of how many subscribers who clicked on links inside the email

Opened

A count of how many times subscribers opened their campaign email

Likes

A count of how many people liked your email campaign on Facebook

Forwards

A count of how many times the email has been forwarded

Mentions

A count of how many people mentioned your email campaign on twitter

Unsubscribed

A count of how many subscribers who clicked on unsubscribed

Bounced

A count of how many subscribers who did not receive the email due to soft or hard bounce

Spam Complaints

A count of how many subscribers who reported the email as spam

Rates

Delivery Rate

Percentage of people that received the email. (did not bounce)

Open Rate

Percentage of subscribers who opened the email

Click Rate

Percentage of subscribers who click on a link or image within the email

Unsubscribe Rate

Percentage of total subscribers that received the email and then unsubscribed

Bounce Rate

Percentage of total subscribers that did not receive the email, due to soft or hard bounce

Click-to-open Rate

Percentage of subscribers who clicked on a link; this is only of those who opened your email not all recipients